Thanks for visiting the DiamondGlow® Instagram® account, intended for U.S. audiences only. We welcome the opportunity to hear from you on Instagram. If you comment or ask questions please follow these community guidelines to ensure we provide you the best experience. 


Please remember that we work in a highly regulated industry with unique legal considerations. We cannot engage in sensitive topics or discussions about our products, other companies’ products, or treatment options on Instagram. These discussions are best held in private with a healthcare professional.


Because of these regulations, discussions need to be on-topic and constructive. For this reason, we may delete or not respond to Comments, Stories, Reels, or Direct Messages on the DiamondGlow® Instagram account that include any of the following: 


  • Name AbbVie or other companies’ products. 


  • Offer health or medical advice. 


  • Profanity, defamatory, libelous, offensive, obscene, vulgar, abusive, discriminatory, harassing, or demeaning content, including images, videos, and links.


  • Hateful language targeting race/ethnicity, religion, gender, nationality or political beliefs.


  • Are disparaging, threatening, condone violence, or illegal behavior.


  • Contain personal information, list the names of individuals, email addresses, phone numbers, personal photos, or videos. 


  • Contain proprietary, confidential, sensitive, or non-public information.

  • Violate copyright or intellectual property. 


  • Are commercial in nature, with an intent to sell products and services or recruit fans and followers to other social communities. 


  • Contain information that is false, fraudulent, deceptive, inaccurate, or misleading.


  • Contain deliberate disruption of discussion or trolling.


  • Are excessively repetitive and/or disruptive to the community (SPAM); or violate Instagram’s terms and policies.


This list is not comprehensive, and we reserve the right to remove contact at our sole discretion. 


Please note that we may not respond to all comments and questions. 


Please be aware that followers who violate the above rules may be blocked from our Instagram account. In this case, the user would no longer be able to follow our account or comment on our posts.


Medical Side Effects


If you believe you have experienced any medical side effects from DiamondGlow® or another AbbVie product, please consult your physician, pharmacist, or other healthcare professional immediately.


If you need to report medical side effects related to DiamondGlow® or another AbbVie product, please call 1-800-678-1605 in the U.S. You can report this, a product issue or product question to us directly by using the medical information form found on AbbVie.com at https://www.abbvie.com/contactus.html.


.We suggest you avoid sharing specific information concerning your personal health on Instagram, other social media sites, and the Internet in general. If you decide to direct message us to detail an Adverse Event, side effects, or to report a complaint, we may need to contact you for more information, such as your email address and phone number, in order to assist you. Please don't use information on this channel to replace conversations with your doctor or license specialist.


AbbVie is not responsible for and does not assume any liability for any such third-party content. Instagram accounts and statements that DiamondGlow® likes are not an indication of AbbVie’s endorsement of these accounts or the content they produce. Nor is it an indication that

 We are engaged in a business relationship with the content authors. 


Any information expressed by DiamondGlow® is subject to the risk factors and information on forward-looking statements contained in AbbVie’s filings with the Securities and Exchange Commission and available at AbbVie.com. Nothing provided on these channels constitutes an offer or invitation to invest or deal in AbbVie securities.


Using or storing personal identifying information


AbbVie Will not disclose or share personal identifying information on its Instagram account unless we have obtained proper consents. We do not store or use your Instagram unique ID, email, or other personal identifying information. However, in the case of reporting a side effect or product issue, we will need to store and use personal identifying information, such as your name, location, health-related information or similar, in accordance with applicable laws. This information is required to be submitted to the AbbVie Pharmacovigilance and Patient Safety department and/or regulatory authorities. We are also required to store your personal identifying information for auditing purposes. 


In some instances, AbbVie may choose to use third-party service providers to help us manage comments and messages, which means that they too would have access to any personal identifying information you share with us. Such third-party service providers are contractually bound and trained to ensure an adequate protection and security of your personal identifying information.


Please note that Instagram also has access to information you share with us. For more details please refer to Instagram’s Data and Privacy Policy, here: 


https://help.instagram.com/519522125107875


Thank you for reading and for following DiamondGlow® on Instagram.